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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joni B.

April 13, 2024

3  out of  5 rating by Joni B.
"I have been a policy holder with State Farm for approx. 35 years plus. And I have never received a phone call on my cell phone from State Farm (this particular local office) stating that I call back while not providing a brief mention as to the reason for the call. This has caused undue stress and concern, especially since it was after hours and on a Friday by the time I was able to retrieve the message. I felt compelled to check my State Farm account online for any alerts and/or messages. There were none, as all the info is fine, current and up-to-date. I have not received any notifications in the mail either. So, unless this is important (as opposed to calling- perhaps- as an attempt to sell me more insurance?) may I please ask that you not do this? Thank you!"
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Vic Hillman

April 9, 2024

5  out of  5 rating by Vic Hillman
"The sweetest. Would recommend to anyone!"
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Tyler Russell

April 8, 2024

5  out of  5 rating by Tyler Russell
"Always friendly service and very prompt to address any needs that I have"
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Britney Carron

March 22, 2024

5  out of  5 rating by Britney Carron
"Melissa was extremely helpful getting my husband and I set up for Auto/Renters insurance. I expressed to her that I was new to all of this and that we had just moved to AK, and she walked me through each step. She was very kind and easy to talk to. we even shared a laugh a couple of times while still keeping it professional. I will definitely be asking for Melissa again next time I need to call State Farm. 5 stars from me!⭐️⭐️⭐️⭐️⭐️"
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Chelsey Carltikoff

March 6, 2024

5  out of  5 rating by Chelsey Carltikoff
"She is extremely thorough and helpful. I highly recommend her for all your insurance needs."
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Colton Binkley

March 4, 2024

5  out of  5 rating by Colton Binkley
"She was super nice and eve when I didn’t understand something she had patience and walked me through the process"
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Donhue Wright

February 6, 2024

5  out of  5 rating by Donhue Wright
"Great service"
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Emily Camburn

January 30, 2024

5  out of  5 rating by Emily Camburn
"Melissa was amazing. She even laughed at my jokes. There’s a reason people like me go back to state farm. The quality and customer service is exactly why. Thanks Melissa!"
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Jennifer Minsch

January 25, 2024

5  out of  5 rating by Jennifer Minsch
"I appreciated the quick text responses and easy additions of rental car insurance to my policy all via text! Michelle was lovely."
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Linda Hornstein

January 16, 2024

5  out of  5 rating by Linda Hornstein
"I contacted Amanda's office and spoke with Melissa to get a quote on my home and auto insurance. She did an amazing job explaining policy options and was able to save me a fair amount of money compared to my prior insurance carrier. Thanks so much Melissa for your patience and professionalism."
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STP SuperSport

January 13, 2024

5  out of  5 rating by STP SuperSport
"Melissa at State Farm made my car and renters insurance experience smooth and efficient. Thank You!"
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Lucy Vang

December 22, 2023

5  out of  5 rating by Lucy Vang
"I’ve been seeing Melissa since I was 18 years old and will be turning 32 here in the next couple of months! She is so kind, patient and knowledgeable! I could not recommend her enough!"
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Serene Boyland

December 20, 2023

5  out of  5 rating by Serene Boyland
"Michelle was so kind and helpful, and really took the time to go over everything and explained in detail. She wasn’t just looking at right now but potential future solutions"
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Jennifer Fremin

November 18, 2023

5  out of  5 rating by Jennifer Fremin
"Michelle was so helpful and friendly! Saved me quite a bit of money and doubled my coverage including renter's insurance. Look forward to this relationship!"
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Gue

October 19, 2023

5  out of  5 rating by Gue
"Michelle went above and beyond to ensure that my fleet of vehicles are reasonably insured. Her attention to detail and thorough understanding of the industry made me feel confident in every step of the process. What truly sets Michelle apart is her exceptional communication skills. She was always prompt in responding to my questions and kept me well-informed throughout the entire process. Her patience and willingness to explain complex terms and options demonstrated a genuine commitment to ensuring I was making the best decision for my situation. In addition to her professional acumen, Michelle's friendly and approachable demeanor made working with her an absolute pleasure. She truly cares about her clients and their needs, and it shows in every interaction. Without a doubt, Michelle is a true asset to the insurance industry. Her exceptional service has earned my trust and loyalty. I would wholeheartedly recommend her to anyone in need of insurance. Thank you, Michelle, for going above and beyond!"
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Stacey T Gaisoa

September 15, 2023

5  out of  5 rating by Stacey T Gaisoa
"Good customer service by Michelle. Totally understandable and explain info in well proper manner and to make sure I understand what I don’t understand. Totally recommend. Thank you🤙"
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Rylee K

September 6, 2023

5  out of  5 rating by Rylee K
"Amanda was absolutely amazing! After a quote from geico I was worried, but she got me more for a quarter of the price! She answered all of my questions and was so helpful. Absolutely recommend her!"
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Stephanie Silva

September 5, 2023

5  out of  5 rating by Stephanie Silva
"Working with michelle made adjusting my insurance super easy, she was happy to answer any questions I had and worked with me to find the coverage that was best for me. Insurance can be confusing, or even stressful, but having someone who cares about their customers and is there to help really ties together the experience. Happy to be working with state farm:)"
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Cheryl Fricken Warner

August 23, 2023

5  out of  5 rating by Cheryl Fricken Warner
"Amanda and Melissa are always there to help with questions, or policy changes. I've been with State Farm for years, and this office is the best I've ever worked with!!"
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Sanwari Finn

August 22, 2023

5  out of  5 rating by Sanwari Finn
"Amanda assistance in helping me get started on a new policy was great,efficient and very professional. We are looking forward in working with you all and your team members. I recommend Amanda getting a raise,her patience with me was very much appreciated and that is something I look for when dealing with representatives. Thank you."
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jeff berry

August 9, 2023

5  out of  5 rating by jeff berry
"Great questions, good information, and patience."
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Space Monkey

June 29, 2023

5  out of  5 rating by Space Monkey
"Account Representative Michelle Kuehn was great! She was incredibly helpful, friendly and efficient with helping me get my insurance needs fulfilled. 5 star service!"
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Thorny Thornburg

June 14, 2023

5  out of  5 rating by Thorny Thornburg
"Just ending Winter Storage on my Mustang convertible for the Summer."
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Michelle King

May 31, 2023

5  out of  5 rating by Michelle King
"Very nice and helped me so much, it was very quick and easy. So glad i called them"
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Elizabeth Grant

March 3, 2023

5  out of  5 rating by Elizabeth Grant
"Even though I made a mistake. Melissa was very helpful with accommodations for me with my car insurance."